The Dressed Tree

Privacy Policy

Last updated: 29 October 2026

1. Introduction

Welcome to The Dressed Tree. We are committed to protecting your privacy and ensuring that your personal information is handled securely, transparently and in accordance with applicable data protection legislation.

This Privacy Policy explains how we collect, use, store and protect your personal information when you visit our website, purchase our products, contact us or otherwise interact with our business.

The Dressed Tree is operated by Barclay Interiors Ltd (company number 07761683), which is the data controller responsible for your personal information.

Our registered office is:

Barclay Interiors Ltd
Worlds End Studios Ltd
132-134 Lots Road
London
England
SW10 0RJ

Our main trading address is:

Frogfield
Charter Avenue
Laurencekirk
Aberdeenshire
AB30 1GJ

Website: https://thedressedtree.com/
Email: hello@thedressedtree.com

For any questions regarding this Privacy Policy or how we handle your personal information, please contact us using the email address above.

2. Information We Collect

We may collect and process the following categories of personal information:

2.1 Personal identification information

When you place an order, create an account or contact us, we may collect:

  • Your full name

  • Email address

  • Telephone number

  • Billing address

  • Delivery address

  • Account login details, where applicable

2.2 Order and transaction information

When purchasing products through our website, we may collect:

  • Products purchased

  • Order details and transaction history

  • Payment status and payment references

  • Delivery and fulfilment information

  • Returns, refunds and customer service correspondence

Payments are processed securely through Stripe. We do not ordinarily store your full payment card details on our website.

2.3 Technical and website usage information

When you visit our website, certain information may be collected automatically, including:

  • IP address

  • Browser type and version

  • Device type and operating system

  • Pages visited and interactions with our website

  • Referring website addresses

  • Date and time of visits

  • Cookie identifiers and similar technical information

We use Google Analytics to understand how visitors interact with our website and to help improve its performance and usability.

3. How We Use Your Information

We use your personal information for the following purposes:

3.1 Processing and fulfilling orders

To process purchases, confirm orders, arrange payments, organise deliveries, provide order updates and manage returns or refunds.

3.2 Customer service

To respond to enquiries, resolve problems, provide product information and assist with orders.

3.3 Managing customer accounts

To create and maintain customer accounts, where this functionality is available, and provide access to order histories and account information.

3.4 Improving our website and services

To understand how visitors use our website, identify technical issues, improve website performance and enhance the shopping experience.

3.5 Legal and regulatory obligations

To comply with applicable laws, maintain appropriate business and financial records, prevent fraud and respond to lawful requests from regulatory authorities.

4. Our Lawful Basis for Processing Personal Information

Under the UK General Data Protection Regulation (UK GDPR), we must have a lawful basis for processing your personal information.

We rely on the following lawful bases where appropriate:

Contractual necessity: Where processing is necessary to fulfil an order, provide purchased products or take steps requested by you before entering into a contract.

Legal obligation: Where processing is required to comply with applicable laws, including tax, accounting and consumer protection requirements.

Legitimate interests: Where processing is necessary for our legitimate business interests, such as maintaining website security, preventing fraud, improving our services and managing customer relationships, provided those interests are not overridden by your rights and freedoms.

Consent: Where you have provided consent for specific activities, such as allowing non-essential analytics cookies.

Where we rely on consent, you may withdraw it at any time. Withdrawal does not affect the lawfulness of processing carried out before consent was withdrawn.

5. Payment Processing with Stripe

We use Stripe to process payments securely through our website.

When you make a purchase, Stripe may collect and process information including:

  • Your name and billing details

  • Payment card information

  • Transaction amounts and payment references

  • Information required to verify payments and prevent fraud

Stripe processes payment information in accordance with its own privacy and security practices. We receive the information necessary to confirm payments, process orders and manage refunds, but we do not ordinarily have access to your complete payment card details.

Stripe may also process certain technical information for security, fraud prevention and payment authentication.

For further information about how Stripe handles personal information, please visit:

https://stripe.com/gb/privacy

6. Delivery and Order Fulfilment

To fulfil your purchases, we may share relevant personal information with delivery companies, couriers, postal services and fulfilment partners.

This information may include your name, delivery address, telephone number, email address and relevant order details.

We only share the information reasonably necessary to arrange and complete the delivery of your products.

7. Marketing Communications

The Dressed Tree does not currently operate an email newsletter or dedicated email marketing programme.

We use customer contact information to communicate about purchases, delivery arrangements, customer service enquiries and other matters directly related to our business relationship with you.

If we introduce email marketing in the future, we will update this Privacy Policy and ensure that any promotional communications comply with applicable UK data protection and electronic marketing legislation.

We will provide appropriate opportunities to consent or opt out, as required by law.

8. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to support website functionality, improve performance and understand how visitors interact with our website.

Cookies are small text files stored on your device when you visit a website.

We use or may use the following categories of cookies:

Strictly necessary cookies: These are essential for the website to function correctly, including shopping basket functionality, checkout processes, security and account authentication.

Analytics cookies: We use Google Analytics to collect information about how visitors use our website. This helps us understand website traffic, popular pages and visitor interactions so we can improve the website.

Payment and security cookies: Stripe may use cookies or similar technologies necessary for secure payment processing, authentication and fraud prevention.

Where required by law, we will obtain your consent before placing non-essential cookies or activating non-essential tracking technologies on your device.

You can manage your cookie preferences through our website’s cookie consent controls, where available, or through your browser settings.

Disabling certain cookies may affect the functionality of parts of our website.

9. Google Analytics

We use Google Analytics, a website analytics service provided by Google, to understand how visitors interact with The Dressed Tree website.

Google Analytics may collect information such as:

  • Pages visited

  • Time spent on the website

  • General geographic location

  • Device and browser information

  • Website interactions and navigation patterns

  • Referring websites and traffic sources

Google Analytics uses cookies and similar technologies to help us analyse website usage and improve our services.

Google may process information on servers located outside the United Kingdom, subject to applicable data protection safeguards.

Where required, Google Analytics will only be activated after you have provided consent through our cookie consent mechanism.

For more information about Google’s privacy practices, please visit:

https://policies.google.com/privacy

10. Sharing Your Personal Information

We do not sell your personal information.

We may share your personal information with trusted third parties where necessary to operate our business and provide our services.

These may include:

  • Stripe, for payment processing

  • Delivery and courier companies

  • Website hosting and technical support providers

  • WooCommerce and associated website service providers

  • Google Analytics, for website usage analysis

  • Professional advisers, including accountants and legal advisers

  • Regulatory authorities or law enforcement agencies where legally required

Where third parties process personal information on our behalf, we require appropriate contractual and security safeguards in accordance with applicable data protection legislation.

Third-party providers acting as independent data controllers are responsible for their own processing activities.

11. International Data Transfers

Some of the third-party services we use, including Stripe and Google Analytics, may process or store personal information outside the United Kingdom.

Where personal information is transferred internationally, we will ensure that appropriate safeguards are in place in accordance with UK data protection legislation.

These safeguards may include transfers to countries recognised as providing adequate data protection or the use of approved contractual protections, such as the UK International Data Transfer Agreement or an applicable UK Addendum.

12. How Long We Keep Your Information

We retain personal information only for as long as reasonably necessary to fulfil the purposes for which it was collected, including satisfying legal, accounting, tax and reporting obligations.

Retention periods depend on the nature of the information and the reason for processing it.

For example:

  • Order and transaction records: Generally retained for up to six years after the relevant financial year, or longer where required by applicable law.

  • Customer account information: Retained while your account remains active and for an appropriate period afterwards where necessary.

  • Customer correspondence: Retained for as long as reasonably necessary to manage enquiries, resolve disputes and maintain appropriate business records.

  • Analytics information: Retained according to the data retention settings configured within Google Analytics.

When personal information is no longer required, we will securely delete or anonymise it, unless further retention is legally necessary.

13. Keeping Your Information Secure

We take reasonable technical and organisational measures to protect personal information against unauthorised access, accidental loss, alteration, disclosure or destruction.

These measures may include:

  • Secure website connections using SSL/TLS encryption

  • Restricted access to personal information

  • Secure payment processing through Stripe

  • Website security monitoring and maintenance

  • Appropriate access controls and authentication procedures

  • Regular software and security updates

Although we take appropriate precautions, no method of transmitting or storing information online can be guaranteed to be completely secure.

14. Your Data Protection Rights

Under UK data protection legislation, you have certain rights regarding your personal information.

Depending on the circumstances, these include:

Right of access: You may request a copy of the personal information we hold about you.

Right to rectification: You may request that inaccurate or incomplete personal information is corrected.

Right to erasure: You may request that we delete your personal information where applicable.

Right to restrict processing: You may request that we limit how we use your personal information in certain circumstances.

Right to data portability: You may request that certain personal information is provided to you, or transferred to another organisation, in a structured, commonly used and machine-readable format.

Right to object: You may object to certain processing activities, including direct marketing.

Right to withdraw consent: Where we rely on your consent, you may withdraw it at any time.

Rights relating to automated decision-making: You have rights concerning certain decisions made solely through automated processing that produce legal or similarly significant effects.

These rights are subject to applicable legal conditions and exemptions.

To exercise any of your rights, please contact hello@thedressedtree.com.

We will respond to valid requests within the timeframes required by applicable data protection legislation, generally within one month.

15. Children’s Privacy

Our website is intended for customers purchasing home decorations and related products.

We do not knowingly collect personal information directly from children under the age of 13 without appropriate authorisation.

If we become aware that personal information has been collected from a child in circumstances that do not comply with applicable data protection legislation, we will take appropriate steps to address the matter, including deleting the information where necessary.

If you believe a child has provided us with personal information inappropriately, please contact us.

16. Third-Party Websites

Our website may contain links to websites or services operated by third parties.

We are not responsible for the privacy practices, security or content of external websites.

We recommend reviewing the privacy policies of any third-party websites you visit.

17. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, website functionality, legal requirements or the services we use.

Any changes will be published on this page, and the date at the top of the policy will be updated accordingly.

We encourage you to review this policy periodically.

18. Complaints and Contacting the Information Commissioner’s Office

If you have any concerns about how we handle your personal information, we encourage you to contact us first so that we can investigate and address your concerns.

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO), the UK’s independent authority for data protection.

Information Commissioner’s Office
Website: https://ico.org.uk/
Telephone: 0303 123 1113

19. Contact Us

For any questions about this Privacy Policy, our use of personal information or your data protection rights, please contact:

The Dressed Tree
Operated by Barclay Interiors Ltd
Company number: 07761683

Registered office:
Worlds End Studios Ltd
132-134 Lots Road
London
England
SW10 0RJ

Main trading address:
Frogfield
Charter Avenue
Laurencekirk
Aberdeenshire
AB30 1GJ

Email: hello@thedressedtree.com
Website: https://thedressedtree.com/